Our Policies
Hygiene Requirement:
Prior to entering the facility, it is mandatory for all clients to maintain proper cleanliness. We strongly advise taking a shower before your session or using the provided body wipes in the bathroom. Ensuring proper hygiene is crucial for maintaining the effectiveness and cleanliness of the therapy spaces.
Footwear Policy:
Clients are required to bring sandals or flip-flops to wear in common areas and therapy spaces. If you forget to bring them, sandals are available for purchase at the front desk.
Towel Policy:
Each client must bring their own towel for personal use during therapy sessions. If you forget to bring, towels are available for rental at the front desk.
Health Screening:
Clients with pre-existing health conditions or concerns should undergo a health screening or consult with a healthcare provider before participating in any therapy.
Pregnancy Advisory:
Pregnant women should consult with their healthcare provider before engaging in any therapy. Some therapies may not be suitable during pregnancy.
Proper Attire:
Wear appropriate attire for each therapy. This may include swimwear for cold plunge therapy and comfortable clothing suitable for sauna and contrast therapy sessions.
Session Duration:
Adhere to the recommended session durations for each therapy. Overextending sessions may have adverse effects, and clients are encouraged to follow guidelines for optimal benefits.
Personal Belongings:
Store personal belongings securely in the designated locker area. The facility is not responsible for lost or stolen items.
Reservations and Cancellations:
Please review and follow the cancellation policy outlined in our booking app to avoid any charges for missed appointments.